Job Summary

The Stakeholder Relations Manager manages relationships with stakeholders for non-vaccine programmatic components of stakeholder relations, including coordinating and conducting trainings, managing relationships with government and NGO partners, and coordinating all necessary expansion activities to new operating areas.

Position Responsibilities

Supply-side and Stakeholder Relationships (50%)

Line managing Stakeholder Relations Officers (SROs)
Supervise execution of Quarterly Clinic Staff Trainings for all assigned states
Supervise execution of expansion activities (pre-planning, advocacy meetings and Orientation Trainings)
Engage in quarterly activity mapping activities and
Conduct regular stakeholder relations outreach visits to ensure stakeholder satisfaction
Conduct as-needed stakeholder relations issue resolution
Participate in New Incentives’ led meetings such as the Joint States Stakeholder Meetings
Participate in other trainings, meetings or sessions with stakeholders as assigned
Support liaison between SROs and Supply-Side Officers (SSOs) as needed
Log feedback of activities on MyDay app

SR Team Management (40%)

Assist the Deputy SRD in team management
Regular feedback to Deputy SRD on all plans and executed activities.
Daily checks on all reportees’ ERB status, including Unified Status List, tasks, work day review and others
Resolving any pending issues in the Unified Status List
Checking the Master Expansion Gantt to make sure that activities are conducted on time
Ensuring all meeting notes are updated
Assist in planning of activities and ensure that all team members are passing Work Week Reviews and a majority are Passing assessments such as ABAE Employee Recognition Bonus

Security Awareness (5%)

Report all security incidents in areas of operations including incidents that do not directly affect staff and/or operations
Take responsibility for personal safety and the safety of team members as applicable on the field
Read and understand all Security documents on the context of operations including SOPs and Country Security Plan

Other duties/Special Projects (5%)

Other duties that may be assigned by Management.

Key Requirements

Education and Work Experience

Minimum of Bachelor degree, preferably in the field of health or other natural sciences
Professional qualifications in the NGO sector will be advantageous

Minimum of 5 years relevant experience (preferably in an NGO)

Skills and Competencies

Fluency in local languages/dialects, especially Hausa
Nigerian nationals are already based in North East States.
Willingness to work at remote public clinics a few days per week and take public transport to reach them
Experience with the Nigerian health system and clinic documentation, particularly related to infant health and vaccinations
Experience in collecting, synthesising and drawing conclusions from (health) data desirable
Careful attention to financial matters and management of funds
Detail-oriented, diligent professional
Passion to help others and reduce infant mortality
Very good communication and writing skills, English, Hausa and dialects (verbal and written)
Excellent responsiveness to email and phone requests
Proficiency in Microsoft Word/Excel, internet browsers, smartphones and new communications technology in general
Hard-working, result-oriented and loyal
Motivation to work in a young organisation that is constantly changing based on stakeholder feedback and operates with a lean structure

All submissions should be through breezy.hr by filling out this Google Form questionnaire by 20-March-2023. Candidates will be considered on a rolling basis and are encouraged to not wait until the deadline as decisions for this position could be taken sooner.