Organization Overview:
New Incentives implements the All Babies program, which incentivizes caregivers of infants to complete a series of routine, potentially life-saving childhood immunizations by providing them with a small cash transfer after each vaccine is administered. We currently operate in Northern Nigeria, where childhood immunization rates are typically lower than 50%. A randomized controlled trial (RCT) found strong evidence that the All Babies program significantly increases vaccination rates in this region. Our team has over 2,000 staff members, with 1,800 of them being based in Nigeria. We are rapidly scaling our program, so the team will continue to grow.
Position:
The Program Associate supports the Operations Department activities including program oversight, monitoring and evaluation, and administrative tasks. The Program Associate is responsible for supporting review of staff productivity and output; progress against established plans; review of program monitoring indicators; coordination of geographic expansion and coverage survey analysis; and other responsibilities to ensure that the organization is able to deliver high-quality programming. This is an opportunity to join a fast-paced organization that has reached over a million infants already. We have a few Program Associates who have been successful in supporting different departments, usually in positions with oversight responsibilities and reporting to senior management. Successful candidates will have significant responsibilities and positioned to grow with the organization.
Responsibilities:
Project management
- Ensure that the established plan for expansion remains on track by all teams and check inputs to confirm that all requirements are being met.
- Assess bottlenecks, support teams, and help improve coordination.
- Review the pipeline of tasks for all teams and assist with prioritization while reviewing completed tasks against intended objectives.
- Review time and output reports from all managers, share weekly assessments and recommendations.
- Work with Operations Coordinator to ensure that staffing is optimized and that gaps are proactively planned for and avoided.
- Optimize scheduling through review of planned vs executed activities and identify improvements for system-generated and manual work activities.
- Ensure compliance to time tracking, document management and communication policies.
Program monitoring
- Review program monitoring metrics and work with teams to ensure gaps are being addressed.
- Review quality of team communication and team management by reviewing 1:1s and providing guidance.
- Conduct review of data from visits made by supervisors and auditors, identify opportunities for improvements, and conduct capacity building and training.
- Support assessment of all program activities and quality improvement activities, including data entry and basic data analysis.
- Coordinate with partners on coverage survey analysis and assessment of geographic expansion.
- Other duties as assigned.
This role can be based anywhere, with an expectation of spending significant time (up to 30% of the year) in Nigeria. Travel will primarily be within Northern Nigeria as well as to the capital, Abuja. We have a Security Unit that actively carries out security assessments and provides security guidance. Support and reimbursement for applying for visas to travel will be provided for all required travel, along with travel insurance.
Qualifications:
New Incentives is looking to fill this role with someone who is resourceful and thrives at keeping projects and teams organized and on track.
- Bachelor’s degree
- 5+ years relevant work experience in managerial positions
- Excellent oral and written communication skills in English, organization skills, and attention to detail
- Comfortable in an environment that embraces evaluation and quality improvement
- Problem-solving attitude with strong interpersonal and collaboration skills
- Skilled problem-solver and self-starter
- Comfortable working with a diverse group of individuals in different locations and time zones to meet project objectives within established timelines; able to effectively move from strategy to details seamlessly
- Ability to work independently and efficiently in a fast-paced and evolving environment
- Comfortable working with or learning computer applications, experience with Google Workspace tools
What you can expect from this role:
- An opportunity to work with an innovative team that was recently recognized as one of the most cost-effective charities in the world
- A job that will directly lead to many lives being saved by preventing the spread of dangerous diseases through uptake of childhood vaccinations
- A challenging role where your abilities will lead to material change and personal growth
- Working under the direct supervision of the Chief Operating Officer
- An opportunity to work with a highly accountable and passionate team
- A healthy work-life balance
- The flexibility of working remotely for part of the year
- A position with significant growth opportunities
We invite applicants who are highly motivated, detail oriented, and have demonstrated a good fit with the organization's principles of accountability, diligence, and cost-effectiveness. In this role, you will receive significant responsibility and will be responsible for delivering consistently. This role is only for those who are able to meet the challenges of a quickly growing organization running a pioneering program with unique execution. If you succeed in this role, there will be significant opportunities to grow.
Deadline for the application is 15 July, 2023. Applicants will be considered on a rolling basis.
New Incentives is committed to the principles of Equal Employment Opportunity for making employment decisions based on merit and value. We are committed to complying with all federal, state, and local laws providing Equal Employment Opportunities, as well as all laws related to terms and conditions of employment. We desire to maintain a work environment free of harassment or discrimination due to race, sex, color, religion, disability, national origin, or age.
Nothing contained in this job description should be construed as an offer or guarantee of employment.